skip to content

Insurance

 

Overseas Travel Insurance update

Please note the Chubb travel insurance application process is automatic and SHOULD NOT be mistaken for permission to travel

Please note this could be subject to Change

 

The FCO have now starting lifting the blanket travel ban to certain destinations and return to their system of assessing the risk to travellers in each country/region specifically. Destinations will again be classed as follows:

Green – See FCO advice before travelling

Amber – FCO advises against all but essential travel

Red – FCO advises against all travel

 

Due to the ongoing pandemic, trips must be risk assessed carefully and the FCO website must be checked at least twice: at the authorisation stage and on the day of departure. Trip authorisations and risk assessments must be done in writing (e-mail is acceptable, no hard copy required) in order that their existence can be proven to the insurer in case of a claim.

 

 

  1. Trip authorisation and risk assessment stage

 

Trips must be authorised and risk assessed as per the usual procedure. This guidance relates to the travel insurance aspect only; further information is available at https://www.safeguarding.admin.cam.ac.uk/files/hsd089m.pdf

 

 

Green The risk assessment must determine whether the trip is essential, making it clear whether it should still go ahead if the classification changes to Amber.
Amber The risk assessment must determine whether the trip is essential.
Red Trips to Red areas are not covered by default by the University’s policy. The insurer must be consulted to check whether it is possible to arrange cover. The additional premium will be recharged to the department.

 

  1. Day of departure

 

Green The trip will be covered.
Amber Originally risk assessed as Amber: The trip will be covered.

Originally risk assessed as Green: The trip will be covered if it was classified as essential in the departmental risk assessment.

Red Originally risk assessed as Red and cover specifically arranged: The trip will be covered.

Originally risk assessed as Green/Amber: No cover, the trip should be abandoned.

 

 

The policy will provide cover for emergency medical expenses as usual, including emergency medical expenses in connection with a suspected or diagnosed COVID infection. Cancellation and rearrangement costs will only be reimbursed if the reason is outside of the control of both the Insured (the University) and the Insured Person (the traveller). The policy excludes any expenses incurred as a result of regulations or order made by any Public Authority or Government. Each and every claim will be assessed on its own merits.

 

The insurer has a facility to retrospectively check the classification of any area on a particular date

Login with Raven

The pages on this website are restricted. University members are encouraged to log in using Raven to see the full content:

Log in with Raven 

Quick links

 

 

To apply for cover, please go to https://travelcert.ajg.com. You will need to set up a user profile using your @CAM email address.

PLEASE NOTE THERE IS NO CHANGE TO THE INSURER, COVER, POLICY NUMBER, ETC. - ONLY THE APPLICATION SYSTEM IS CHANGING. PLEASE DO NOT SUBMIT DUPLICATE APPLICATIONS.

All Travellers must read and familiarise themselves with the Travel Insurance summary document.

Travel FAQs

Travel Risk Assessment

As the University continues to develop its relationship with Key Travel, we are pleased to report that their price promise now extends to accommodation as well as airfares.  Full details of how to make a claim in the event that you find a fare cheaper elsewhere can be found using the following links:

Airfare Price Promise

Hotel Price Promise

 

Contact Us

The Insurance Section is part of the Finance Division.

Email us
insurance@admin.cam.ac.uk
or​
Click here for Insurance section contacts